Automating tax filing in Malaysia offers a transformative opportunity to simplify compliance with the Inland Revenue Board of Malaysia (LHDN) requirements, making tax management a more streamlined and intuitive process. By linking spending data from digital platforms to tax-deductible categories, taxpayers can more effectively manage deductions, maximize eligible claims, and reduce reliance on manual tracking. This approach not only saves time and reduces errors but also supports the government’s digital transformation goals, providing taxpayers with convenient, accurate filing options and a more seamless experience.
A key area for automation is the categorization of lifestyle-related expenses. With many Malaysians spending on platforms like Lazada and Shopee, automated categorization would allow taxpayers to capture relevant expenses without needing to manually track each purchase. For example, expenses for reading materials or tech devices could be automatically flagged for lifestyle deductions, ensuring that each eligible transaction contributes to the allowable lifestyle deduction total. The automated system could also track in-store purchases made with digital payment methods such as Boost, Touch ‘n Go eWallet, ShopeePay, debit, and credit cards, enabling efficient categorization of spending data aligned with tax relief categories. In addition, cash transactions could even be included if taxpayers consent to an IC-linked tracking system.
Linking digital payments for internet service providers like UniFi would enable automatic capturing of eligible internet service rebates, further streamlining the filing process. Medical expense tracking could also benefit substantially from automation, with expenses for COVID-19 test kits, full health screenings, and mental health consultations automatically populating tax relief categories in real-time. Direct links to digital receipts from pharmacies and medical providers would save taxpayers the hassle of managing physical receipts, improving both convenience and accuracy. With this system, health-related deductions would become effortlessly manageable, allowing taxpayers to fully utilize their allowable deductions for health and wellness without manual tracking.
For frequent travelers within Malaysia, managing deductions for domestic travel could be greatly improved by integrating data from travel booking platforms like Agoda, Trip.com, and Klook. Automated tracking of travel expenses would eliminate the risk of missed or inaccurate deductions, ensuring that eligible travel expenses are captured accurately. This approach benefits not only frequent travelers but also provides those who travel for work or personal reasons a more convenient way to claim allowable deductions.
The automation of tax relief for insurance premiums, EPF (Employees Provident Fund) contributions, and SSPN (National Education Savings Scheme) deposits would streamline a significant portion of deductions for many taxpayers. Insurance providers could generate and send digital summaries of premiums paid for eligible policies, such as life, medical, and education insurance, directly to taxpayers’ LHDN accounts. This process ensures that all eligible premiums are accurately reported. Similarly, EPF contributions—vital for retirement planning and tax relief—could be automatically populated based on employee and employer contributions, eliminating the risk of human error and ensuring maximum tax relief. Adding the SSPN scheme, which provides an important tax benefit for education savings, would enable taxpayers to claim deductions for eligible SSPN deposits without manual entry, making it easier for families to plan and save for education.
Educational expenses, such as courses completed through platforms like Coursera, Udemy, and accredited Malaysian institutions, could also be integrated into an automated system. This would allow taxpayers to directly track qualified educational expenses, ensuring that all eligible deductions for personal development and family education needs are accurately recorded. Family-related deductions could further benefit from integration with government records, automatically capturing information on dependents, such as the number of children, their ages, disability status, and education levels. This system would reduce errors by eliminating the need for taxpayers to manually input details each year, ensuring that they receive all eligible family-related deductions based on their current family circumstances.
A fully automated e-filing system could even provide personalized reminders for additional potential deductions based on taxpayers’ spending patterns, making it easier to claim all eligible benefits. This approach to digital, automated tax filing in Malaysia would modernize the system, improving efficiency and accuracy for both taxpayers and LHDN. The shift to an integrated, digital tax ecosystem aligns tax compliance with contemporary standards, streamlining processes, reducing administrative burdens, and allowing Malaysian taxpayers a seamless and user-friendly experience.
Ultimately, embracing a fully digital tax compliance system has the potential to reshape the tax filing landscape in Malaysia, aligning public services with advanced digital standards and giving taxpayers a more efficient, convenient, and accurate filing process. This transition supports Malaysia’s broader vision for digital transformation and highlights the potential for technology to simplify everyday responsibilities for individuals and government alike.